Wonder Under Press Release
October 2006
Dear Valued Customer,
As the industry standard for performance and ease of application, Wonder Under® has been used by home sewers and craft makers because of its dependability. We have identified a quality problem with a production lot which may have affected the separation of the web from the paper carrier. This may result in the web failing to release as expected, and may have caused frustration during recent months. As Freudenberg Nonwovens and Pellon® Consumer Products, we are concerned that you may have encountered such difficulties and want to assure you that the problem has been identified and corrected.
If you experience a performance difficulty, please contact a Pellon customer service Hotline via phone at
800-223-5275
678-680-2980
770-491-8001
or via e-mail at customerservice@pellonideas.com. They will be happy to assist you with any questions you have concerning the performance of your Wonder Under® and arrange replacement goods as needed.
As Freudenberg-Pellon®, our goal is to meet your product expectations and performance satisfaction. We appreciate your product loyalty, past and present, and look forward to bringing you innovative and quality products for your future home sewing and craft needs.
Sincerely,
Your Pellon Team.
4720-A Stone Drive
Tucker, GA 30084
Tel: 770-491-8001
Fax: 770-491-8015
PCP GROUP LLC
Corporate Headquarters:
3440 Industrial Drive
Durham, NC 27704
Tel: 919-620-3916 Fax: 919-620-3945
Pellon® Consumer Products
October 2006
Dear Valued Customer,
As the industry standard for performance and ease of application, Wonder Under® has been used by home sewers and craft makers because of its dependability. We have identified a quality problem with a production lot which may have affected the separation of the web from the paper carrier. This may result in the web failing to release as expected, and may have caused frustration during recent months. As Freudenberg Nonwovens and Pellon® Consumer Products, we are concerned that you may have encountered such difficulties and want to assure you that the problem has been identified and corrected.
If you experience a performance difficulty, please contact a Pellon customer service Hotline via phone at
800-223-5275
678-680-2980
770-491-8001
or via e-mail at customerservice@pellonideas.com. They will be happy to assist you with any questions you have concerning the performance of your Wonder Under® and arrange replacement goods as needed.
As Freudenberg-Pellon®, our goal is to meet your product expectations and performance satisfaction. We appreciate your product loyalty, past and present, and look forward to bringing you innovative and quality products for your future home sewing and craft needs.
Sincerely,
Your Pellon Team.
4720-A Stone Drive
Tucker, GA 30084
Tel: 770-491-8001
Fax: 770-491-8015
PCP GROUP LLC
Corporate Headquarters:
3440 Industrial Drive
Durham, NC 27704
Tel: 919-620-3916 Fax: 919-620-3945
Pellon® Consumer Products
Who knew that HQ was just down the street (Tucker)from me?! One these days I will learn how to not iron the wrong side, or iron it to the ironing board cover, or burn myself. It's a right brain/left brain/no brain thing, I think.
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